Our Customer information

Complete loft conversions carrying out loft conversions in Ipswich Suffolk and surrounding areas, many of our customers found our blog post useful on what is required by us to make your project run as smoothly as possible so we have build this new page on our website to highlight what you may need to know before approaching us to provide a quote for you.

So you understand the process

Complete loft conversions carry out many loft conversions in and around Suffolk and are please to offer a no obligation site visit to anyone thinking about extending into their loft or to the side of their property we offer a full and compressive service from initial visit to completing your loft conversion.

Site Visit

Our initial site visit where you can meet me Gregory Nelson to discuss the options of what you could do within your loft and how to build within your loft (I joist, steels, attic trusses, telebeam extending steel members and stairs).

What you need for planning

We keep getting asked about permitted development and planning on loft conversions so I thought I would write a small blog about the stages of your loft conversion and the procedures needed to be sure that all the relevant authorities are consulted and informed before work begins.

Here is a step by step guide to your conversion and the time scales it may take from conception to completion


If you do not have plans in place we can arrange for an architect to come to your property with no obligation, then you can instruct them to carry out the drawings and submit your plans to the local authority

Submitting plans

The appointed architect will submit your plans for approval may not need planning if you are not altering the pitch of the roof and just installing Velux windows but you will still need building control once the plans have passed.

Structural Engineer

Once your pants are approved you will also need a structural engineer to prove that the proposed conversion will be structural sound he will provide a full report outlining how the conversion will be done.

Building Control

To comply with building control the architect will have submitted the building details these are the specific instructions for materials and how the conversion will be built building control is a separate department to planning.


All of the above can be arranged by us or you can appoint the architect and structural engineer yourself after we have all the information we can then provide you with a full quotation and time frame for your conversion.

Party walls

Once your local planning office have agreed that you are permitted to carry out the work allowing for party wall agreements and any other possible legal aspects, a project plan can be drawn up and work can commence.


If you accept our quote we will then have a contract which will outing the price of the work and timeframe for completing the work.

It can take time

I hope this guide on how we usually operate when carrying out loft conversions helps some our new customers what is expected when they consider building a loft conversion. We also hope that prospective customers understand that the planning process is sometimes slow but if you are just using a building notice this can significantly speed up the process but each build is individual and is dealt with on a case by case basis.

Our insurance policy

We are fully insured to cover us and you incase of any accident or incident is here for you to download or view the schedule of the insurance click here or to view our employers liability place click here.

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